Make the most of those moments
Being a manager can be lonely and sometimes you might wonder why you keep putting yourself through the grinder of difficult conversations, balanced priorities and unwinnable decisions.
Good managers, the ones that keep putting themselves through all this, recognise that building a productive, happy team is a regular process of making the most of 'moments that matter'.
This might be using a scheduled one-to-one to support your team member in reflecting on how they can tackle an issue for themselves, or re-designing the weekly team meeting agenda to include more opportunities for building trust because you've seen some unnecessary conflict recently.
In this video we hear from Jacqueline Grajales Restrepo CPCC, Director of L&D for Central Europe at Boston Consulting Group (BCG) about a recent 'moment that mattered' that gave her goosebumps (in a good way!) and inspired her to keep doing what she's doing.
Good managers, the ones that keep putting themselves through all this, recognise that building a productive, happy team is a regular process of making the most of 'moments that matter'.
This might be using a scheduled one-to-one to support your team member in reflecting on how they can tackle an issue for themselves, or re-designing the weekly team meeting agenda to include more opportunities for building trust because you've seen some unnecessary conflict recently.
In this video we hear from Jacqueline Grajales Restrepo CPCC, Director of L&D for Central Europe at Boston Consulting Group (BCG) about a recent 'moment that mattered' that gave her goosebumps (in a good way!) and inspired her to keep doing what she's doing.
